Enrolling in our Text Alert System

To enroll in our text alert outage system, text CLARK to 85700.

Reporting an Outage

To report an outage, text OUT to 85700. To receive an update on your outage report, text STATUS. To report outages, your phone number must be opted-in to the program and listed on your Clark County REMC account. For support on the outage texting service, text HELP. Message and data rates may apply.

Opt-out of our Text Alert System

To opt-out of our text alert outage system, text STOP to 85700.

Please contact us for any questions about outage texting.

When an Outage Occurs

If your lights go off during a storm, be prepared for the power outage. Assemble supplies to have on hand. Rotate your supplies to keep them fresh and use the checklist to prepare for power outages.

Check fuses or breakers in your main panel.

Check to see if your neighbors’ lights are off.

Turn off all electrical appliances that were on, especially air conditioners or electric heating. However, you will want to leave a light on so you will know when your power has been restored.

Turn on your portable radio. In the event of a major planned outage, an ice storm, or major tornado, we will notify the radio stations as to the extent and possible duration the outages.

Stay away from downed power lines and broken utility poles. Please note the location and road coordinates of the downed line or pole and call us immediately. Even lines that look harmless can be dangerous.

If your power is still out once your neighbors’ homes have been restored, you should not hesitate to call us again.