Outage Checklist

To report an outage, contact us immediately. Submit an outage report online by:

1

Logging into SmartHub

2

Click Report an Outage

Storm Checklist

If your lights go off during a storm, be prepared for the power outage:

  • Assemble supplies to have on hand rather than rushing around when the storm is coming and waiting in long lines for milk or bread
  • Rotate your supplies to keep them fresh
  • Use the checklist to prepare for power outages

Have Plenty of Food & Water

  • Keep a 3 to 5-day supply of drinking water in plastic bottles. Plan on 1 gallon of water per person per day.
  • Store a manual can opener with enough nonperishable foods for 3 to 5 days. Canned meats, tuna fish, and peanut butter are good foods to store. Don’t forget pet foods!
  • Conserve water by using paper plates and plastic utensils
  • Have a camp stove or grill for outdoor cooking
  • Fill your bathtub with water for bathroom use before the storm (if you have a well).

Stay in Touch

  • Have a portable, battery-powered radio and alarm clock
  • Have one non-portable phone that will work even if power is interrupted.
  • Plan where to meet and how to communicate with family members if separated.
  • Keep essential family member contact information near your phone, in your wallet, and in your glove compartment.
  • Coordinate with neighbors for care of the elderly and disabled living alone.

Keep Things Going

  • Keep plenty of gas in your car
  • Keep extra batteries, matches, propane, charcoal, and firewood
  • Consider purchasing alternative UL-approved heating devices. For example, a fireplace insert or woodstove will keep the heat in your home instead of up the chimney.
  • Use flashlights and other battery-operated lighting instead of candles
  • Keep fire extinguishers fully charged

Stay Happy, Healthy, & Warm

  • Keep a 3 to 5-day supply of drinking water in plastic bottles. Plan on 1 gallon of water per person per day.
  • Store a manual can opener with enough nonperishable foods for 3 to 5 days. Canned meats, tuna fish, and peanut butter are good foods to store. Don’t forget pet foods!
  • Conserve water by using paper plates and plastic utensils
  • Have a camp stove or grill for outdoor cooking
  • Fill your bathtub with water for bathroom use before the storm (if you have a well).