With the rise in COVID cases in our area, our office may be a little short-staffed some days. You can make payments, make changes to your account or service, and ask any kind of question by reaching out to us on the phone, by email, or through our website. If you need to stop by the office or come through the drive-through, we are happy to help! Just please be patient if your wait is a little longer than normal.
Account Services
We can help you manage your account without having to come in to the office.
Need to:
- Apply for service
- Disconnect service
- Make changes to your account
Give us a call at (812) 246-3316. We will do our best to make all services available remotely.
Electronic Payment Methods
Payments post to accounts instantly. Members receive a receipt via email.
- SmartHub Website and Mobile App: visit SmartHub or search "SmartHub" in your app store.
- IVR Phone System: Call our office at (877) 484-4042 to pay via card or check with no fees.
- Auto-pay: Set your account up to automatically pay with a card or check each month on your due date
- Money Gram: Use receive code 15540 at any Money Gram location to pay with cash
- Vanilla Pay: Pay cash at local retailers using "Pay by Cash" option in SmartHub
Other Payment Methods
Does not post instantly. Will not receive a receipt until posted.
- Mail: Mail to PO Box 950179, Louisville, KY, 40295-0179
- Night Drop: 7810 State Road 60, Sellersburg, IN, 47172.