In the event of an emergency power failure due to either natural causes or unforeseen system problems, Clark County REMC cannot provide prior notification. In these situations, it is the member’s responsibility to have a back-up for their medical equipment, as well as an action plan for reaching the nearest medical facility.
In addition, participation in the Medical Alert Program does not exempt members from service disconnection, for any reason. Medical Alert Program participants are still subject to service interruption if they do not make regular payments on their accounts, or do not keep payment arrangements.